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Privacy Policy For JJ's Pizza

​Last Updated: 16 July 2026

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Welcome to JJ’s Pizza. We respect your privacy and are committed to protecting the personal data of our customers, website visitors, and catering clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jjspizza.co.uk), fill out our enquiry forms, or subscribe to our weekly route and marketing newsletter.

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1. Who We Are (Data Controller)

JJ’s Pizza operates a fleet of mobile wood-fired pizza vans across the United Kingdom. For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the Data Controller responsible for your personal data.

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2. The Information We Collect

We collect personal data that you voluntarily provide to us when interacting with our website. This includes:

  • Catering & Contact Inquiries: Full name, email address, telephone number, event date, event location/postcode, and guest count.

  • Newsletter Subscription: Full name and email address.

  • Automated Information: Your IP address, browser type, and device information collected via essential technical cookies to ensure our website functions correctly.

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3. How We Use Your Information

We process your personal data under the following lawful bases allowed by the UK GDPR:

  • To Perform or Prepare a Contract: To respond to your wedding, corporate, or private event catering inquiries and provide accurate quotes.

  • Consent: To send you our weekly van route schedules, location tracking updates, and marketing emails via Mailchimp (only when you explicitly opt-in).

  • Legitimate Interests: To improve website performance, respond to general customer inquiries, and protect our business from security risks.

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4. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal data. To run our mobile business efficiently, we securely share data with trusted third-party service providers who operate under strict privacy agreements:

  • Wix: Our website platform, which processes form data securely.

  • Google Workspace: Our professional email hosting provider (info@jjspizza.co.uk) where customer correspondence is safely managed.

  • Mailchimp: Our email marketing service provider. If you join our mailing list, your data is synced directly to our isolated Mailchimp account segment. Mailchimp maintains top-tier data security certifications to ensure your data is safe.

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5. International Data Transfers

Some of our third-party processors (such as Google and Mailchimp) are based outside of the United Kingdom, specifically in the United States. We ensure all such transfers are legally protected by verified safeguard mechanisms, including the UK Extension to the EU-U.S. Data Privacy Framework or standard contractual clauses, ensuring your data receives an equivalent level of protection as it does under UK law.

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6. Data Retention

We only store your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or business reporting requirements:

  • General inquiries and catering records are kept for up to 3 years from our last contact to assist with future booking references.

  • Marketing / Newsletter data is retained until you choose to unsubscribe. Every marketing email we send via Mailchimp includes a direct "Unsubscribe" link in the footer.

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7. Your Legal Rights Under UK GDPR

You hold complete ownership over your personal data. Under UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Erasure ("Right to be Forgotten"): Request that we permanently delete your personal data from our databases.

  • Restriction & Objection: Object to or restrict our processing of your data under certain conditions.

  • Data Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact our data team at info@jjspizza.co.uk. We will respond to your request within one calendar month.

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8. Complaints

If you believe we have not processed your data legally or have handled an issue incorrectly, you have the right to lodge a formal complaint with the UK data protection regulator:

  • Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (ico.org.uk).

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